Expert Reveals Secrets to Choosing Wisely, Saving Money and Avoiding Scams!


Do You Run an Honest Carpet Cleaning Company? I’m a 30-year veteran of the carpet business and I provide free carpet buying information for homeowners.

My readers are always looking to hire an honest, reputable and locally-owned Carpet Cleaning Company that offers fair & square prices, does a great job and provides first-class customer service.

My Readers are leery of shady carpet cleaning businesses that advertise heavily and offer unbelievable low-cost specials. My readers would rather deal with a carpet cleaning company that offers reasonable prices and hire employees that are clean-cut, kind, honest, helpful and hard-working.

To be considered for free inclusion, your company and employees must be IICRC Certified or equivalent.

 

Contact Alan today to see if you qualify for a FREE listing in Alan’s Best Carpet Cleaner Directory.

 

Available territory is limited.

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Alan’s Best Carpet Cleaner Directory Only Recommends IICRC Certified Carpet Cleaning Service Companies. Don’t Fall for Common Carpet Cleaning Scams! See Who I Recommend Near You!

Alan Fletcher

Email:  Alan@abccarpets.com

Website: AbcCarpets.com


Dear Alan,

Thank you so much for your information on carpet and how to measure and purchase. I have had your recommended dealer out to measure to give me an estimate. We both came up with the same square footage of 566 but they added 118 sq. feet more making the total 684sq ft. Is that reasonable to add that much for laying the carpet and seams? Its 3 separate bedrooms of carpet and the connecting hall is hardwood.

Thank you in advance for your help.

Sincerely, KJ in Texas

 

Alan’s Reply:

Thanks for your email! Measuring for carpet is surely challenging especially when seams are involved. I understand your concerns.

Unless your bedrooms are all less than 12 feet in width, you will need some extra carpet to do the seams properly. Since it appears that you do need seams, that means one or more of your bedroom(s) are wider than 12 feet.  I have no idea how they figured the additional carpet needed for the seams as there are many ways to do so. You should feel comfortable to call the salesperson and ask them to help you understand how they did their calculations and where the seams are located and in how many pieces. Let me explain how it works…

  • Carpet usually comes in 12 foot widths.
  • Every carpet has a nap that must be laid down in the same direction when doing seams. (You can’t ¼ turn the carpet)
  • Carpets with a pattern repeat require more carpet to properly line up the seams.

Let’s say for example that your master bedroom is 13.5 x 16, that would mean you would need a seam along one wall about two foot wide by sixteen feet long. If you order just 2 extra feet of carpet, the seam would end up being pieced together in 8 pieces. That would be time consuming and difficult to do and might not look too good. You want to have as few seams as possible. So to do the seam in just three pieces you would need to order an extra 6 feet of carpet. That’s 6’ x 12’ or 72 sq. feet.

In your case they have ordered about 10 extra feet (10’ x 12’) so you may have more than one bedroom that requires seams or maybe there a pattern match to contend with.  The 118 sq. feet they have added appears to be reasonable. The amount of extra carpet needed also depends on how many pieces of carpet are calculated to do the seams.

Below I show two examples, one room has the seam made using three pieces of carpet and the other only uses two pieces of carpet to make the seam. Notice the difference in square feet needed. Perhaps these rough diagrams will help.

Click on the diagram to see a larger view.

Visit www.carpetProfessor.com to learn more about how to measure for carpet.

 

room measure w seams

 

 


How Much Does New Carpet Cost?

New Carpet is more costly than most homeowners expect. To help you understand how much new carpet and padding will cost you, I’ve created a helpful New Carpet and Pad Pricing Chart.

Homeowners, if you are in the market for new carpet you should first take my free Carpet Foot Traffic Test and then you can cross reference your unique Level of Foot Traffic with the Number of Years you want your New Carpet to Last.

You will discover what “Grade of Carpet” you need to buy and how much you might need to spend to get the new carpet and padding that will be the best choice for your home.

Don’t be a victim of a carpet scam! Make sure you buy from a reputable Carpet Dealer.

Carpet scams are common! That’s why I’ve created my own special hand-picked list of locally owned and reputable Carpet Dealers that I personally recommend to my readers. Don’t take chances when it comes to buying new carpet or flooring for your home!  See who I recommend near you.

Read my free Carpet Buying Report:

Today’s New Carpet and Padding Cost Guidelines for Homeowners…

Visit Alan’s Carpet and Pad Pricing Chart

http://www.abccarpets.com/carpet_and_pad_pricing_chart.htm


Tempted by Home Depot $37 Carpet Installation?

 

A new round of 2014 TV ads from Home Depot now offers whole house carpet installation for just $37.00. Big box stores want to entice you to buy new carpet from them and it would seem that they are willing to give you a fantastic deal on installation if you do. The question is… Who’s Installing Your Carpet?

 

Why are they giving away carpet installation for just $37?

There are several reasons why they are giving away carpet installation for just $37. They used to hire carpet installers directly but his backfired on them. Homeowners posted a ton of complaints on the internet claiming poor carpet installation and poor customer service. Today they contract out their installs to an independent installation company.

Let me ask you… If you pay just $37 installation for a whole house full of carpet and the installer does a lousy job, what recourse do you have? Maybe they will come back and try to fix it. Maybe they will say it’s a carpet defect and that it is not their fault. Maybe they will refund your money…  But wait….You only paid $37 for installation right? What is their financial liability to you in the event they cannot satisfy you?  Might it be a $37 refund? What will it cost you to fight them in small claims court?

 

Who’s Installing Your Carpet?

Big box retailers used to hire sub-contracted carpet installers, but they had a real hard time finding and keeping qualified installers. It didn’t take long before all the real good installers left and would never return to work for the big box stores again.

Why?

Back in the 90’s Home Depot paid local installers a little better for carpet installation than the locally owned carpet stores, but they were so unorganized at the store level, that every morning a dozen or so carpet installers would stand around for hours waiting to load up the carpet and pad for the day’s job. Most often, the store personnel could not locate the carpet because it was buried somewhere in the back room along with dozens of appliances, boxes and various building materials. It would take a fork lift operator hours to finally uncover the rolls of carpet that had arrived the previous week.

 

Where’s My Carpet?

Often the carpet would be delivered to the wrong store, or the carpet would not arrive on schedule and the homeowners were never notified of the delay. Homeowners were heaping mad! They had already moved all the furniture out, taken time off work and the homeowner ended up waiting hours without a call or explanation. Carpet installers were angry too. A whole day was wasted without any pay because the job was scheduled but the carpet never arrived.

The store manager knew nothing, the person who ordered the carpet did not do any follow-up, and when a homeowner would call for an update, nobody knew anything. When a homeowner would call, the staff would often say something like, “Bob is in charge of handling all that and this is his day off!” Then and now, I seriously question Home Depot’s ability to properly run a carpet business. I do not think they should be in the carpet or flooring business at all.

Home Depot finally decided to contract out all of their carpet installations to independent flooring installation companies. This limits their liability since they now have nothing to do with the installers directly. If something goes wrong with your carpet install, Home Depot may simply refer you to the installation company, “Here’s their phone number, give them a call and have them come back and take a look.”

 

But is it an installation problem or a carpet defect?

The carpet installer says its a carpet defect NOT a bad install. Now you have to call the carpet manufacturer and ask to have an inspector come by and take a look.  The carpet inspector comes to your home and says it’s an installation issue NOT a carpet defect. Now what do you do?

What is $37 carpet installation really worth? Do you want to spend thousands on new carpet and then pay almost nothing for one of the most important aspects of the job? It doesn’t make much sense to me and I have been in the carpet business over 30 years. Any carpet you buy must be installed properly or it will wear out prematurely and improper installation can easily void the carpet warranty too.

What a sweet deal for big box retailers! Just collect all the money (profit) upfront and never have to worry about dealing with carpet complaints. They even use an independent company to do all their in-home measuring, and they can charge you a hefty fee for that if you don’t buy from them. (read more about carpet measuring scams on my website).

 

Beyond the definition of a “Basic Installation”

How can installers survive on $37? In reality, they are paid more. Not only that, they are allowed to charge you excessively for every little extra option you require. Need some new tack-less strips? Need carpet on stairs? Need metal transitions or thresholds? Need the old carpet and pad removed and hauled away? Have a Mobile Home? It’s all extra.

The list of extra charges you might encounter beyond their definition of a “basic installation” could easily cost you hundreds more than you expect. When the carpet installers show up with your new carpet and have the chance to take a good look at your home, they will then let you know exactly how much more you have to cough up for them to install your carpet. Have your checkbook ready!

 

Where to Find Well-Trained and Qualified Carpet and Flooring Installers? 

I don’t recommend buying carpet from big box retailers like Home Depot or Lowe’s.  You have way too much at stake should something go wrong. It’s real important to make sure your new carpet is installed correctly according to the manufacturers guidelines. Following The Carpet and Rug Installation Standard 105 is usually required. See it here: CRI Carpet Installation Standard 2011PDF(PDF 1.06 MB)

The fact is, locally owned and family-run carpet dealers have a much easier time finding and keeping qualified flooring installers. Most locally owned carpet dealers have long term relationships with experienced and well-trained installers that have been working with them for decades. This is great news for you because locally owned flooring dealers tend to offer the best customer service, offer lower prices, provide honest measuring and give free estimates.

Please be aware… not all locally owned flooring dealers are honest and reputable and carpet scams are common. Since 2008 I have been compiling a short list of locally owned carpet dealers that meet my requirements. See who I recommend near you! Alan’s Preferred Carpet Dealer Directory

Thanks for reading my blog. Visit my websites for more of my personal carpet opinions and carpet buying advice.

 

Alan Fletcher

AbcCarpets.com

CarpetProfessor.com

http://www.abccarpets.com

Alan’s Free Carpet Buying Checklist

Alan’s Preferred Carpet Dealer Directory

 

 


A Common Carpet Buying Nightmare…

“Unless you learn how to make wise and informed carpet choices this scenario could happen to you…”

After saving upyou have finally stashed away enough money to buy new carpet for your home! So you head over to a nearby carpet retailer and the salesperson helps you select the carpet of your dreams. After your new carpet is installed you are pleased with the way everything turned out, you love the color and how soft it feels underfoot.

You upload photos of your beautiful new carpet on your social media page and are looking forward to inviting your family over for the holidays! You recommend the carpet retailer to your friends and co-workers and post a positive review of your experience for the carpet retailer online.

Then a couple of years later you realize that your beautiful new carpet is starting to mat down and look ugly down the hallway and along your main traffic lanes. You try to spot clean these areas and vacuum the areas more often, but it doesn’t seem to help or make it look any better…

Finally as your carpet continues to mat down, you decide to call the carpet dealer to complain and they send someone out to take a look, they take pictures and ask you a lot of questions.

A few weeks later they call you to say your warranty claim for the carpet has been denied for one reason or another. Maybe it’s because there is no warranty coverage for “matting or crushing” of the carpet pile. Maybe it’s blamed on a bad installation job or maybe they blame you for not maintaining the carpet according to the manufacturer’s warranty requirements.

Regardless of their reason for denying your warranty claim, you now have to live with the carpet until you are able to save up enough money to replace it.

 

Don’t let this happen to you! 

Some carpets are designed to tolerate heavy foot traffic and some are not. A good carpet salesperson will make sure you choose a carpet that is capable of tolerating your level of foot traffic you have in your home. Some carpet salespeople are more concerned with “closing the deal” rather than making sure you choose a carpet that is designed meet your needs and goals.

Getting ready to buy new carpet? Here is what I suggest you do. Do your carpet homework… Read through my website and learn my helpful tips, tricks and insider secrets that will help you make wise carpet choices from start to finish. It all free! http://CarpetProfessor.com

Be sure you take my free Carpet Foot Traffic Test to see what grade or quality of carpet you need to meet your needs and goals.

Before you begin shopping for new carpet, visit my Preferred Carpet Dealer Directory to see who I recommend near you. Be sure to print out and use my free discount coupon and get up to $100 off your carpet purchase. Get several bids or estimates from other carpet retailers and be sure to ask for a detailed breakdown of all the charges and fees.

Feel free to email me any carpet questions you may have along your carpet buying journey. – Alan Fletcher aka The Carpet Professor.

#HowToBuyCarpet

The Carpet Professor

http://www.CarpetProfessor.com – Learn everything you need to know about buying new carpet wisely!


Question:

We had a Karastan nylon carpet installed about 8 years ago.  It’s now deteriorating rapidly. We continue to find thousands of broken carpet fibers in the carpet and on adjacent surfaces every day, even after vacuuming.

I was led to understand that nylon carpet is the most durable fiber available, so I’m very surprised at this deterioration. Parts of the carpet are often exposed to sunlight, and deterioration is worse in those areas.

Is this deterioration common in nylon carpets? Would steam cleaning prevent further deterioration?

_________________________________

Alan’s Response:

Thanks for your email. Sorry to hear about your carpet troubles. I don’t have a complete picture of your circumstances so I am going to give you my best opinion and a general response and let you draw your own conclusions. Feel free to respond with additional info you think may be pertinent! There may be several issues you need to consider…

Carpet Shedding and Fuzzing Explained: http://www.homecarpetshopping.com/why_do_carpets_fuzz.htm

Direct and indirect sunlight is bad for all carpets and causes the fiber to become faded and weak and the backing to become dry and brittle. This sounds like your main issue. Other factors that may be contributing to the deterioration: Your climate, type of heat used in your home, very low humidity combined with other climactic factors can easily play a part to your carpet deteriorating more quickly. Heavy foot traffic, active kids and pets, and improper maintenance also help break down the carpet fiber prematurely.

From my website: How Long Does Nylon Carpet Last? http://www.abccarpets.com/carpet_cost_longevity.htm

Contact the retailer where you purchased it and ask them to come out and take a look. Do you have your original sales receipt showing exactly what carpet style you purchased? If so, they can look it up to see the warranty limitations. Do you still have your original warranty paperwork? If so, you may still have some limited recourse from the manufacturer if you have followed all their warranty requirements to the letter.

From my website:: http://www.carpetprofessor.com/about_carpet_stain_warranties.htm

Steam cleaning will not solve the problem, but is required periodically to keep your carpet warranty in force. If your warranty has expired or is null and void due to your negligence, then you should contact a reputable carpet cleaning expert and have them take a look. They may have a way to help extend the life of your carpet for a little while longer.

From my website:: http://www.carpetprofessor.com/Reputable_Carpet_Cleaning_Care_Guide.htm

Yes, nylon is the most durable fiber available today, however not all nylon carpets are created equal. It all boils down to the manufacturers specifications of the carpet in question, including: Fiber type, tuft-twist, pile height, pile density, fiber face-weight, and much more… How well the carpet is constructed makes a big difference in the life-span and overall durability of the carpet. Take a look at my Carpet Durability Chart (see attached file). It may help you make wise carpet choices in the future.

Karastan does make a good carpet, but some carpets are only designed to last 7 to 10 years.  Maybe your carpet has already lived it’s intended lifespan. Don’t expect to get a free replacement or a huge discount on new carpet, but there is a small chance for a little something in your favor if the dealer you purchased from is reputable and locally-owned. Family-run flooring dealers are often willing to (throw you a bone) give you a discount on your new carpet to make sure you are a satisfied repeat customer.

If you purchased from a locally-owned, family-run flooring dealer, I have found that being pleasant and patient during their investigative process will usually lead to a better end-result for you, if you know what I mean. I doubt you will have any warranty coverage at this point, but the dealer knows you have plenty of friends, co-workers and relatives in their service area and you might mention you would be happy to recommend them highly and post a favorable online review if you are treated right. If you did not purchase your carpet from a locally-owned family-run flooring dealer, then your outcome may not be very favorable for you.

Hope this helps!

Alan J. Fletcher

Website: AbcCarpets.com

Trusted Dealers: Alan’s Recommended Carpet Dealers

Email Alan@AbcCarpets.com

eBook: Alan’s Complete Carpet Buying Guide – Kindle at Amazon.com


I’m always looking for honest, reputable, top quality carpet and rug cleaning companies to list on my website and recommend to my readers.

Here’s a link to my website, See who I recommend near you;

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Alan’s Best Carpet Cleaning Directory at AbcCarpets.com

http://www.abccarpets.com/ABC_Best_Carpet_Cleaner_Directory.htm

Looking to buy new carpet? Get free expert information, visit http://www.abccarpets.com

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