Tag: smartstrand carpet

Best Time to Buy New Carpet?

Everyone’s been asking me this question lately. Is there a best time of year to buy new carpet? If you know what to do, the answer is YES!

Mohawk Smartstrand Carpet Complaint (aka Sorona, PTT or Triexta)

via Smartstrand Carpet Complaint  Smartstrand Carpet Complaint - Mohawk Carpet Complaint Denial Dear Alan, I am hoping you can offer some advice. We purchased Mohawk Smartstrand carpet for the master bedroom of a “seasonal” residence. Two adults and no pets inhabit the residence for approximately 5 months of the year. Mohawk Carpet Complaint was Denied. … Continue reading Mohawk Smartstrand Carpet Complaint (aka Sorona, PTT or Triexta)

Why do most homeowners overpay for new Carpet and Flooring?

Why do most homeowners overpay for new Carpet and Flooring?  It's because they fail to do their homework! By doing a few hours of research, most homeowners can save a ton of money and end up selecting the right grade of carpet or flooring product that will meet or exceed their goals, lifestyle and overall … Continue reading Why do most homeowners overpay for new Carpet and Flooring?

Smartstrand Carpet Complaint

This is an important post for those who are in the market for new carpet. Carpet defects are not common but when they do happen it can be difficult to get a remedy.

Carpet Selection and Buying Guide 2023

Smartstrand Carpet Complaint

Dear Alan

I am hoping you can offer some advice. We purchased Mohawk Smartstrand carpet for the master bedroom of a “seasonal” residence. Two adults and no pets inhabit the residence for approximately 5 months of the year.

The condo is in Florida. The carpet was purchased 8/2013. The carpet is showing excessive wear patterns anywhere we have to walk on and the carpet looks “matted” and frayed. Mohawk denied our claim because we didn’t have the carpet cleaned after 18 months. We pointed out that we had not been living in the residence for a total of 18 months. The store we purchased from in Naples, Florida asked us to have it cleaned and recommended a carpet cleaning company. Now after the cleaning, the carpet fibers look worse and the carpet looks dirty. The carpet cleaner also noted the wear patterns were not improved by the cleaning.

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Smartstrand Carpet Complaint Resolved

Smartstrand Carpet Complaint. I am hoping you can offer some advice. We purchased Mohawk Smartstrand carpet for the master bedroom of a “seasonal” residence. Two adults and no pets inhabit the residence for approximately 5 months of the year. The condo is in Florida. The carpet is showing excessive wear patterns anywhere we have to … Continue reading Smartstrand Carpet Complaint Resolved

Smartstrand Carpet Complaint

Smartstrand Carpet Complaint Dear Alan I am hoping you can offer some advice. We purchased Mohawk Smartstrand carpet for the master bedroom of a “seasonal” residence. Two adults and no pets inhabit the residence for approximately 5 months of the year. The condo is in Florida. The carpet was purchased 8/2013. The carpet is showing excessive … Continue reading Smartstrand Carpet Complaint

Best Carpet Choice for Home

Best Carpet Choice for Home Dear Alan, I live in Clinton Township Michigan.  My husband and I are looking to replace all of our upstairs carpet. The carpet to be replaced includes a hall, a stair case with 12 stairs, and four upper bedrooms. Last week I stopped into a local family owned carpet store to look … Continue reading Best Carpet Choice for Home

The Best and Worst Places to Buy New Carpet

Are you wondering where to buy new carpet and flooring to truly get a fair and square deal? Do you want to know how to easily recognize a carpet scam! I'm Alan Fletcher, a 30-year Carpet expert and trusted consumer advocate.  In this candid report I reveal the untold truth about: Where and where NOT … Continue reading The Best and Worst Places to Buy New Carpet

Carpet and Pad Pricing Chart

How Much Does New Carpet Cost? New Carpet is more costly than most homeowners expect. To help you understand how much new carpet and padding will cost you, I've created a helpful New Carpet and Pad Pricing Chart. Homeowners, if you are in the market for new carpet you should first take my free Carpet Foot Traffic Test and then you … Continue reading Carpet and Pad Pricing Chart

Honest Carpet Cleaning Services|AbcCarpets.com Recommended List

I'm always looking for honest, reputable, top quality carpet and rug cleaning companies to list on my website and recommend to my readers. Here's a link to my website, See who I recommend near you; Alan's Best Carpet Cleaning Directory at AbcCarpets.com http://www.abccarpets.com/ABC_Best_Carpet_Cleaner_Directory.htm Looking to buy new carpet? Get free expert information, visit http://www.abccarpets.com