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Category: Polyester Carpet Complaints
Read my new article about getting new carpet before the holidays. If you’ve got friends and relatives coming for Thanksgiving and Christmas you might be considering replacing your old carpet. Here are some “insider” tips and tricks to help you choose new carpet wisely, save time and money and be sure to get it installed … Continue reading Want New Carpet Installed Before Thanksgiving or Christmas? Better Hurry!
This is an important post for those who are in the market for new carpet. Carpet defects are not common but when they do happen it can be difficult to get a remedy.
Smartstrand Carpet Complaint
I am hoping you can offer some advice. We purchased Mohawk Smartstrand carpet for the master bedroom of a “seasonal” residence. Two adults and no pets inhabit the residence for approximately 5 months of the year.
The condo is in Florida. The carpet was purchased 8/2013. The carpet is showing excessive wear patterns anywhere we have to walk on and the carpet looks “matted” and frayed. Mohawk denied our claim because we didn’t have the carpet cleaned after 18 months. We pointed out that we had not been living in the residence for a total of 18 months. The store we purchased from in Naples, Florida asked us to have it cleaned and recommended a carpet cleaning company. Now after the cleaning, the carpet fibers look worse and the carpet looks dirty. The carpet cleaner also noted the wear patterns were not improved by the cleaning.
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Smartstrand Carpet Complaint Dear Alan I am hoping you can offer some advice. We purchased Mohawk Smartstrand carpet for the master bedroom of a “seasonal” residence. Two adults and no pets inhabit the residence for approximately 5 months of the year. The condo is in Florida. The carpet was purchased 8/2013. The carpet is showing excessive … Continue reading Smartstrand Carpet Complaint
Free Carpet Buying and Installation Checklist for Homeowners. By Alan Fletcher - Carpet Expert and Consumer advocate Learn what questions you need to ask and what you need to do before, during and after you have new carpet installed in your home! Learn little-known insider tricks and tips to make sure you get the job … Continue reading Free Carpet Installation Checklist
My friends over at The Carpet Guys have a post going up on their blog today about the differences between Frieze and Berber that is a worthwhile read for homeowners. Here is their link: http://bit.ly/1SZZg94