Tempted by Home Depot $37 Carpet Installation?

Tempted by Home Depot $37 Carpet Installation?

 

A new round of 2014 TV ads from Home Depot now offers whole house carpet installation for just $37.00. Big box stores want to entice you to buy new carpet from them and it would seem that they are willing to give you a fantastic deal on installation if you do. The question is… Who’s Installing Your Carpet?

 

Why are they giving away carpet installation for just $37?

There are several reasons why they are giving away carpet installation for just $37. They used to hire carpet installers directly but his backfired on them. Homeowners posted a ton of complaints on the internet claiming poor carpet installation and poor customer service. Today they contract out their installs to an independent installation company.

Let me ask you… If you pay just $37 installation for a whole house full of carpet and the installer does a lousy job, what recourse do you have? Maybe they will come back and try to fix it. Maybe they will say it’s a carpet defect and that it is not their fault. Maybe they will refund your money…  But wait….You only paid $37 for installation right? What is their financial liability to you in the event they cannot satisfy you?  Might it be a $37 refund? What will it cost you to fight them in small claims court?

 

Who’s Installing Your Carpet?

Big box retailers used to hire sub-contracted carpet installers, but they had a real hard time finding and keeping qualified installers. It didn’t take long before all the real good installers left and would never return to work for the big box stores again.

Why?

Back in the 90’s Home Depot paid local installers a little better for carpet installation than the locally owned carpet stores, but they were so unorganized at the store level, that every morning a dozen or so carpet installers would stand around for hours waiting to load up the carpet and pad for the day’s job. Most often, the store personnel could not locate the carpet because it was buried somewhere in the back room along with dozens of appliances, boxes and various building materials. It would take a fork lift operator hours to finally uncover the rolls of carpet that had arrived the previous week.

 

Where’s My Carpet?

Often the carpet would be delivered to the wrong store, or the carpet would not arrive on schedule and the homeowners were never notified of the delay. Homeowners were heaping mad! They had already moved all the furniture out, taken time off work and the homeowner ended up waiting hours without a call or explanation. Carpet installers were angry too. A whole day was wasted without any pay because the job was scheduled but the carpet never arrived.

The store manager knew nothing, the person who ordered the carpet did not do any follow-up, and when a homeowner would call for an update, nobody knew anything. When a homeowner would call, the staff would often say something like, “Bob is in charge of handling all that and this is his day off!” Then and now, I seriously question Home Depot’s ability to properly run a carpet business. I do not think they should be in the carpet or flooring business at all.

Home Depot finally decided to contract out all of their carpet installations to independent flooring installation companies. This limits their liability since they now have nothing to do with the installers directly. If something goes wrong with your carpet install, Home Depot may simply refer you to the installation company, “Here’s their phone number, give them a call and have them come back and take a look.”

 

But is it an installation problem or a carpet defect?

The carpet installer says its a carpet defect NOT a bad install. Now you have to call the carpet manufacturer and ask to have an inspector come by and take a look.  The carpet inspector comes to your home and says it’s an installation issue NOT a carpet defect. Now what do you do?

What is $37 carpet installation really worth? Do you want to spend thousands on new carpet and then pay almost nothing for one of the most important aspects of the job? It doesn’t make much sense to me and I have been in the carpet business over 30 years. Any carpet you buy must be installed properly or it will wear out prematurely and improper installation can easily void the carpet warranty too.

What a sweet deal for big box retailers! Just collect all the money (profit) upfront and never have to worry about dealing with carpet complaints. They even use an independent company to do all their in-home measuring, and they can charge you a hefty fee for that if you don’t buy from them. (read more about carpet measuring scams on my website).

 

Beyond the definition of a “Basic Installation”

How can installers survive on $37? In reality, they are paid more. Not only that, they are allowed to charge you excessively for every little extra option you require. Need some new tack-less strips? Need carpet on stairs? Need metal transitions or thresholds? Need the old carpet and pad removed and hauled away? Have a Mobile Home? It’s all extra.

The list of extra charges you might encounter beyond their definition of a “basic installation” could easily cost you hundreds more than you expect. When the carpet installers show up with your new carpet and have the chance to take a good look at your home, they will then let you know exactly how much more you have to cough up for them to install your carpet. Have your checkbook ready!

 

Where to Find Well-Trained and Qualified Carpet and Flooring Installers? 

I don’t recommend buying carpet from big box retailers like Home Depot or Lowe’s.  You have way too much at stake should something go wrong. It’s real important to make sure your new carpet is installed correctly according to the manufacturers guidelines. Following The Carpet and Rug Installation Standard 105 is usually required. See it here: CRI Carpet Installation Standard 2011PDF(PDF 1.06 MB)

The fact is, locally owned and family-run carpet dealers have a much easier time finding and keeping qualified flooring installers. Most locally owned carpet dealers have long term relationships with experienced and well-trained installers that have been working with them for decades. This is great news for you because locally owned flooring dealers tend to offer the best customer service, offer lower prices, provide honest measuring and give free estimates.

Please be aware… not all locally owned flooring dealers are honest and reputable and carpet scams are common. Since 2008 I have been compiling a short list of locally owned carpet dealers that meet my requirements. See who I recommend near you! Alan’s Preferred Carpet Dealer Directory

Thanks for reading my blog. Visit my websites for more of my personal carpet opinions and carpet buying advice.

 

Alan Fletcher

AbcCarpets.com

CarpetProfessor.com

http://www.abccarpets.com

Alan’s Free Carpet Buying Checklist

Alan’s Preferred Carpet Dealer Directory

 

 

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A Bad Carpet Buying Experience…

A Common Carpet Buying Nightmare…

“Unless you learn how to make wise and informed carpet choices this scenario could happen to you…”

After saving upyou have finally stashed away enough money to buy new carpet for your home! So you head over to a nearby carpet retailer and the salesperson helps you select the carpet of your dreams. After your new carpet is installed you are pleased with the way everything turned out, you love the color and how soft it feels underfoot.

You upload photos of your beautiful new carpet on your social media page and are looking forward to inviting your family over for the holidays! You recommend the carpet retailer to your friends and co-workers and post a positive review of your experience for the carpet retailer online.

Then a couple of years later you realize that your beautiful new carpet is starting to mat down and look ugly down the hallway and along your main traffic lanes. You try to spot clean these areas and vacuum the areas more often, but it doesn’t seem to help or make it look any better…

Finally as your carpet continues to mat down, you decide to call the carpet dealer to complain and they send someone out to take a look, they take pictures and ask you a lot of questions.

A few weeks later they call you to say your warranty claim for the carpet has been denied for one reason or another. Maybe it’s because there is no warranty coverage for “matting or crushing” of the carpet pile. Maybe it’s blamed on a bad installation job or maybe they blame you for not maintaining the carpet according to the manufacturer’s warranty requirements.

Regardless of their reason for denying your warranty claim, you now have to live with the carpet until you are able to save up enough money to replace it.

 

Don’t let this happen to you! 

Some carpets are designed to tolerate heavy foot traffic and some are not. A good carpet salesperson will make sure you choose a carpet that is capable of tolerating your level of foot traffic you have in your home. Some carpet salespeople are more concerned with “closing the deal” rather than making sure you choose a carpet that is designed meet your needs and goals.

Getting ready to buy new carpet? Here is what I suggest you do. Do your carpet homework… Read through my website and learn my helpful tips, tricks and insider secrets that will help you make wise carpet choices from start to finish. It all free! http://CarpetProfessor.com

Be sure you take my free Carpet Foot Traffic Test to see what grade or quality of carpet you need to meet your needs and goals.

Before you begin shopping for new carpet, visit my Preferred Carpet Dealer Directory to see who I recommend near you. Be sure to print out and use my free discount coupon and get up to $100 off your carpet purchase. Get several bids or estimates from other carpet retailers and be sure to ask for a detailed breakdown of all the charges and fees.

Feel free to email me any carpet questions you may have along your carpet buying journey. – Alan Fletcher aka The Carpet Professor.

#HowToBuyCarpet

The Carpet Professor

http://www.CarpetProfessor.com – Learn everything you need to know about buying new carpet wisely!

Honest Carpet Cleaning Services|AbcCarpets.com Recommended List

I’m always looking for honest, reputable, top quality carpet and rug cleaning companies to list on my website and recommend to my readers.

Here’s a link to my website, See who I recommend near you;

ABC_Carpet Cleaner Directory Header

Alan’s Best Carpet Cleaning Directory at AbcCarpets.com

http://www.abccarpets.com/ABC_Best_Carpet_Cleaner_Directory.htm

Looking to buy new carpet? Get free expert information, visit http://www.abccarpets.com

Expert reveals secrets to buying new carpet like a pro!

How to Measure for Carpet in 4 Simple Steps

“How to Measure For Carpet In 4 Simple Steps”

©Alan Fletcher – Carpet Expert and Consumer Advocate

Many carpet salespeople are not well trained in the art of carpet measuring and may sell you more carpet than you actually need.  It’s a common problem that could end up costing you hundreds more than you actually need to spend. Here’s how to protect yourself from overmeasuring:

To protect yourself from being overcharged for materials or labor, you need to find out approximately how much carpet you need to buy. But remember, having a carpet professional measure your home for you is always the best way to go! Notice that I said “Carpet Professional”, I did not say “Carpet Salesperson”. Some salespeople measure very well while others have absolutely no idea what they are doing, and you might not be able to tell the difference until it’s too late.

However, you can easily learn how to measure your home for carpet in four simple steps. This can help you avoid being overcharged for carpet, pad and installation or help you get a good idea about how much your carpet project is going to cost. You just need a tape measure, paper and pencil and a calculater.

After you do all four steps and measure your home for carpet, you can also take your diagrams to the carpet retailer or other carpet seller and they can determine how much carpet you need from your diagram. This will help you confirm how much carpet you need and help prevent you from being overcharged for materials and labor.

Step One

Draw a simple diagram of your home. I did this drawing on my computer using a simple “paint” program; you have a paint program on your computer too, look in “accessories” in your program files.

The drawing doesn’t have to be perfect but the measurements need to be accurate.  Just a simple drawing with all the rooms shown is all you need. If you have a two story home, then do two drawings, one for upper, one for lower. Your drawing should look something like this…

Click here to read the full article:

http://abccarpets.com/how_to_measure_for_carpet_in_4_simple_steps.htm

Expert reveals secrets to buying new carpet like a pro!

Carpet Buying Guide – Carpet Q&A

Carpet Buying Guide – Carpet Q and A

I’ve read virtually all the Carpet Buying Guides that are available on the internet today and I find that they all lack something that is very important to homeowners in the market for new carpet.

What do they lack you ask?

They tend to point out only the positive qualities of the various types of carpet and styles but fail to point out all the negative aspects that homeowners really need to know.

For example, did you know that looped Berber styles are a wonderful choice for many homes if chosen wisely, installed properly and the correct padding is selected. What they don’t tell you that children and pets can easily snag the loops and ruin the carpet very quickly. This type of damage is difficult and costly to repair and the carpet warranty does not cover snagged or pulled loops.

So how do you go about learning the truth about selecting the right carpet? As a 30-year carpet expert and consumer advocate, I recommend you check out my free website and learn what all homeowners need to know about how to buy new carpet wisely and avoid making costly carpet buying mistakes.

I discuss all aspects of carpet selection, carpet padding, carpet installation and how much you need to spend on YOUR carpet project. You’ll learn how to measure carpet yourself, how to negotiate you best carpet deal and make sure your carpet is installed correctly.

Visit http://www.abccarpets.com to learn how to choose the right carpet, how to avoid common carpet scams and how to save a lot of money on new carpet for your home. You can also access my free list of recommended carpet dealers near you.

~Alan Fletcher

AbcCarpets.com

http://www.abccarpets.com

Expert reveals secrets to buying new carpet like a pro!

Carpet Installation Cost

Carpet Installation Cost

Alan Fletcher – Carpet Expert & Consumer Advocate

 

Carpet installation costs, fees and charges vary depending on your location, how difficult the job is and the type of Carpet you select. Here’s what YOU need to know…

Highest and Lowest Carpet Installation Costs Nationwide

In different parts of the United States, the current price for Carpet Installation may be slightly higher or lower depending on the current supply and demand in your area. Right now is a great time to buy new carpet because installation costs are generally lower everywhere right now due to the lack of consumer spending on basic home improvements. 

Read full article here

Expert reveals secrets to buying new carpet like a pro!

How Do I Choose the Right Carpet Fiber? What is BCF?

How do I choose the Right Carpet Fiber?

What Does BCF Mean?

Q. I have four kids and three dogs. I need a carpet that is able to take a beating. My question: I am confused about carpet specifications. What is BCF?  I see these initials on the back of some carpet samples but not others? What does this mean?

Alan’s response:

BCF stands for Bulked Continuous Filament. You want to buy a carpet made from a continuous filament fiber. The work “Bulked” refers to a process where the manufacturer makes the strand of fiber beefed up, or bulked to create a fatter and more beefy feel. Think of it like using a volumizer on your hair, it makes it feel thicker and fuller.  The “CF” or Continuous Filament, means the strand is formed or “extruded”  in one long strand.  When they make carpet from a CF fiber is virtually eliminates the shedding and fuzzing that you experience with a carpet made from a Staple Fiber. 

Learn About My Carpet Buying Guide

What is a Staple Fiber?

A Staple Fiber is short lengths of fiber, usually 3 to 10 inches long, that are spun together to make a long strand. Strands are then twisted to form a tuft. When carpet is made using staple fibers, the carpet will tend to shed and fuzz for up to a year after installation. While this is normal, it is not a result that most homeowners enjoy living with. When you vacuum up bag after bag of loose fibers, it makes you think your new carpet will shed so much it will eventually become totally bald! So unless you like vacuuming three times a day, I suggest you be sure to buy a carpet made from a Continuous Filament Fiber. 

Read My full article here

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