Archive for March, 2007

Why do carpet salespeople keep pushing Polyester Carpet?

March 27, 2007

Carpet shopping is quite frustrating. I have been to approx 8 stores in the last few days. Each time the salesperson tries to steer me to polyester. I find it also difficult to comparison shop because most of them don’t give you any specifications of the carpet, but just say that this is a good carpet and I can give it to you for this or that price. They ask very few questions as to what you are looking for…

Does this sound familiar? Do you have a polyester carpet story to tell?

Home buyers often overlook carpet pet damage

March 26, 2007

“Not every homebuyer knows how important it is to check the condition of carpeting in a previously owned home before making any offer to buy. Many unsuspecting homebuyers discover carpet damage too late, often weeks after moving in”, says Alan Fletcher, author of a new e-book “The Complete Carpet Buying Guide“. “The main problem is the highly potent odor and severe damage caused to carpet and padding by pet urine, which is often difficult to detect and almost impossible to eliminate. For many homebuyers, the problem could take weeks or even months before it is fully realized” Fletcher says.“When touring a home for sale, homebuyers may not immediately notice the odor from pet urine if the carpet has been recently cleaned and might therefore assume that the carpet is in good condition. Similarly, if a homebuyer tours a home while it is unheated or when doors or windows are wide open, odors from pet urine can be much less noticeable. Pet urine odor will be easiest to detect in the winter months while the heat is on, and also when air circulation is limited during hot summer days.” Fletcher also warns homebuyers to be aware that central air conditioning can also help mask pet odors.

Fletcher goes on to say, “Homebuyers with pets may be surprised to find fresh pet “accidents” in their newly purchased home. Most dogs and cats will urinate or “spray” indoors to overpower the scent of pets that previously inhabited the residence, causing the pet odor and carpet damage problem to

escalate. It’s natural for dogs and cats to mark their territory and will do so if they feel threatened or to establish or define boundaries. Cats use several methods to mark their territory including spraying, scratching, rubbing against furniture, and leaving feces uncovered. Dogs use urine marking to show dominance or to make claim to something they feel belongs to them. Female dogs may urinate over any spot where another dog has previously urinated.”

“Even pets that have never had “accidents” previously may begin urinating or spraying if they detect the scent or markings of other animals. When this happens, complete carpet and pad replacement may be the only hope of solving the problem. It may also be necessary to have the wood or concrete subfloor sealed to prevent urine odor from seeping up through the new carpet because animals have sense of smell many times better than humans” Fletcher added.

“Pet urine is very difficult to completely remove from carpet because it often soaks through the surface fibers into the carpet backing and may even become embedded into the padding and flooring below. Having the carpets professionally cleaned may help temporarily but the underlying damage caused from pet urine will not be solved and the urine odor may quickly return. Carpet that becomes urine-soaked will quickly deteriorate and further cleaning will only worsen the problem” says Fletcher

“It’s not enough just to ask the seller if there is or has ever been a pet urine problem in the home because people who have pets can become so accustomed the odor from pet urine that they may be unaware of the severity of the problem. In order for homebuyers to know for sure if there is a pet urine problem they will need to conduct their own investigation. The best way to determine the presence of pet urine damage would be to pull up the carpet in a corner of the room and look for signs of urine stains. Another effective, but less popular method, is to just get right down on the floor and smell the carpet in suspected areas. Cat urine glows under a black light and that may also be a method that may be used, but the room must be dark in order to see the urine stains. Cats tend to prefer urinating in a quiet corner or in closets, while dogs will usually urinate in the middle areas of a room or lift their leg on furniture or other objects. A thorough room by room search may be necessary to discover the scope and severity of the problem” Says Fletcher.

“If it is determined that the carpet has significant pet urine damage, the total cost of replacing the carpet should be considered prior to making an offer to purchase the home. In some cases, urine soaked wood subflooring may need to be completely removed and have new wood installed. A qualified flooring contractor should be able to provide a reasonable repair estimate” Fletcher says.

“New carpet and padding prices have been on the rise for the past few years due to rising crude oil and fuel prices. Replacing carpet in a typical 2-bedroom home could easily cost more than $2500 for a medium grade style. Prices for carpet vary widely depending on the quality, face weight, type of fiber, and style selected. There are other expenses to consider including carpet padding, moving furniture, removing the old carpet and pad, and professional installation. Some carpet retailers include some of these items in their carpet prices but homeowners are often charged extra if the job requires more than what is considered to be a simple or “basic” installation”, Fletcher warns.

Potential carpet buyers can visit Mr. Fletcher’s website at www.carpetsupersite.com to learn more smart ways to save time, money and learn how to avoid common carpet buying problems.

Berber Carpet Advice

March 22, 2007

Berber carpet snags easily. Dogs with long toenails and kids with sharp objects, toys or other playthings can easily cause snags. Snags are difficult and expensive to repair. If you find a snag, don’t pull it, snip it off with scissors. If you have kids or pets, you might want to avoid buying berber carpet.

 Berber carpet has to be installed in a certain direction on stairs to prevent the rows from “smiling” as it wraps around the front of the stair. If the berber carpet on the stairs is not going the same direction as the carpet in the main rooms, it may not look very good. Berber carpet should be installed in the same direction, and the stairs are the deciding factor since berber must be installed in a certain direction on stairs. If you are having Berber carpet installed, think about the direction before you measure and place your order, you probably can’t change the carpet direction after the carpet has been measured and ordered.

Berber carpets with small loops tend to look better and retain their new appearance longer than berbers with large loops. Larger loops tend to collapse and fall over quickly, and when they do, rarely bounce back to look like new again. Most Berbers are made with a fiber called Olefin, also called Polypropylene. It is a strong fiber, but it does not clean easily.  Buying a Berber made with Nylon costs more, but is a much better way to go if you want a berber carpet that will last longer.  Berber carpets are more expensive to install because they are more difficult to install, as much as $1 or $2 more per yard.  A power-stretcher must be used to install berber carpet or wrinkles may develop. A special pad is required to keep the warranty in effect, usually 1/4″ thick and at least 8 pound density. I believe that using Chem-Dry to clean Berber carpets is the best way to go.  Hot water extraction, or the ”steam cleaning” method can cause berber carpets to stretch-out and develope wrinkles if too much water is injected into the carpet and it soaks through  into the carpet backing and carpet padding.  Water is a mortal enemy of berber carpet and the Chem-Dry method uses very little water.

Did you try to make a carpet warranty claim?

March 18, 2007

Did your carpet have defects? did you try to make a valid carpet warranty claim? Did they tell you that your carpet problem is not covered under the carpet warranty? What is your story? What was the final outcome? What carpet fiber did you have, polyester? Consumers want to know the truth about carpet warranties. 

How do I know if my carpet is installed right?

March 18, 2007

If your carpet is not installed correctly it could shorten the life-span significantly. Professional carpet installers (almost always) use a power-stretcher to stretch the carpet tight from wall to wall. This all-important “stretch” prevents wrinkles from developing during the life-span of your carpet. Another tool, the carpet knee-kicker is to be used in addition to the power stretcher. The knee-kicker is a hand held tool with a rubber pad on one end, the installer uses his knee to move the carpet into place. It looks like it hurts the knee to use this tool, and it does! If the installer just uses a knee kicker, your carpet may not be stretched in tight enough. Sometimes, in a very small room (10 x 10 or less) , a knee-kicker may be sufficient to get enough stretch.  Before you hire a carpet installer, ask if a power-stretcher is used.  If not, you may want to look for another carpet installer. Do you have carpet installer questions? Post your questions here!

What is the best carpet pad for concrete basements?

March 17, 2007

What is the best pad for concrete floors? What is the best pad for stairs? What about these new fancy pads like odor eating and moisture barrier? Are they worth having or just another carpet scam to get consumers to pay more for something they don’t really need.  What are your experiences with carpet padding?

My carpet installer ruined my carpet!

March 17, 2007

Have you had a bad experience with a carpet installer? Did they fail to install your carpet correctly? Does your carpet have wrinkles? Do your carpet seams look terrible? Do you have a carpet layer nightmare or experience? What was the final outcome? Tell all!

Carpet steam cleaning, how long should it take to dry?

March 17, 2007

After having carpet professionally steam cleaned, how long should it take before the carpet is fully dry? What happens if the carpet gets too wet? Can mold or mildew form under the carpet? What are your experiences (good or bad) with professional carpet steam-cleaning companies?

What carpet cleaning method works better?

March 17, 2007

Which carpet cleaning method works best, steam cleaning, (hot-water extraction) or the chemical dry-cleaning method? (like Chem-dry). Are there any other methods? which have you used and had good luck with. Which method works best on pet urine odors?

Did you buy a Polyester Carpet?

March 17, 2007

Did a carpet salesperson tell you that polyester carpet was durable and long lasting? Did you buy a polyester carpet because it felt so soft? Did your polyester carpet mat down and Crush within the first year or so? Did you complain to the carpet retailer only to discover that the polyester carpet warranty does not cover matting or crushing? Good or bad, I want to hear your Polyester carpet story!